And I have cancelled Zipcloud.ĭoing a quick search online this problem and others seem common with Zipcloud and my best advice based on my experience is to avoid them. Luckily the data was all recoverable from the deceased hard drive. External hard drives are cheaper and more reliable. I would like to warn others into being comfortable with their data sitting in this cloud. To remove ZipCloud, start by backing up all data (not with ZipCloud itself, of course.) Quit the application, if its running, and drag it from the Applications folder to the Trash. In short I received a poor service for quite a lot of money. Apparently their development team would be in contact. I received a plethora of meaningless and unhelpful emails but no more data.
They were unable it seems or unwilling to find the rest. Eventually a fraction of my data appeared in the restore panel, maybe 5%. I have had no luck dragging it to the trash can. All sent meaningless replies that came with a strong odour of copy and paste. Need help to delete ZipCloud that I should not have downloaded late at night.not thinking clearly. Zipcloud confirmed my data was there but when going to restore it magically it vanished.Ĭue multiple emails to customer service folks all with cute young sounding names, Hollie, Zara etc. The seagate hard drive eventually broke and I looked on zipcloud for my data. In short I was confident that my data was happily sitting in its personal cloud. The settings were straightforward and allowed me to set a large maximum file size and regular data uploads.
A couple of years ago I was offered and signed up to Zipcloud paying a quite significant fee for unlimited data stored in some mythical cloud. Over the last 7 years on my IMAC I have accumulated 799 GB of data.
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